RCIB headquarters in Romford, Essex

You can get in touch with us in the following ways....

To talk about a new quotation

Tel: 0345 555 0666
Email: quotes@rcib.co.uk

Monday – Friday: 09:00 – 20:00
Saturday: 09:00 – 17:00
Sun – CLOSED
Bank Holidays: 09:00 – 17:00

To talk about the renewal of your policy

Tel: 01708 336 518
Email: renewals@rcib.co.uk

Monday – Friday: 09:00 – 20:00
Saturday: 09:00 – 17:00
Sun – CLOSED
Bank Holidays: 09:00 – 17:00

To talk about your documents, to make a mid-term adjustment or cancel your policy

Tel: 01708 336 519
Email: customercare@rcib.co.uk

Monday – Friday: 08:00 – 19:00
Saturday: 09:00 – 17:00
Sun – CLOSED
Bank Holidays: 09:00 – 17:00


Should you need to send any documentation via the post, please send to;

Right Choice Insurance Brokers Ltd., St James House, 27-43 Eastern Road, Romford, Essex, RM1 3NH.


Contact us by email;

If you wish to contact us by email please see the contact details below for each relevant department –

If you require a quotation, wish to amend a quotation or accept a quotation please email quotes@rcib.co.uk. Please do not assume cover has been issued until you have received confirmation from us either via email or telephone should you email us to accept a quotation.

If you have already accepted a policy with us and wish to discuss this further, make a change to, renew or discuss the renewal of your policy please email customercare@rcib.co.uk. Please do not assume your amendment or renewal has been completed until you have received confirmation from us either via email or telephone. We are a real office and not an internet “virtual” office and always welcome customers to visit us.

If you need to contact us to make a claim, please visit this page for further contact information.


“RCIB is Head Quartered in Romford, Essex”

We share the same Headquarters in Romford, Essex with our Breakdown Brands; AutoAid, Autonational and Euro Rescue. RCIB, and it’s brands are generally a Web/Phone based application and renewal service.

By Bus

Romford is served extremely well by Bus from other parts of East London and Essex. The following buses currently stop at Romford, within walking distance of AutoAid HQ: 165; 193; 248; 252; 294; 365; 648; 651; 674.

By Car

Romford is served by major roads but these can become congested at times. The nearest M25 junction is Junction 29. There are no parking facilities at our HQ, but the nearest public multi-storey car park is a 5 minute walk.

By Train

We are a short 5-6 minute walk from Romford train station which is on the Great Eastern Mainline (trains from London Liverpool Street).


Other handy links...

We’ve tried to make it as easy as possible to get in contact.
Classic Car Breakdown Cover
RCIB headquarters in Romford, Essex
RCIB headquarters in Romford, Essex

Key Contact Details