This policy specifies how important documents either company/employee or client data be it via e-mail, client server, paper file, phone recordings or other media should be retained, protected and eligible for destruction. The policy also ensures that documents are promptly provided to authorities upon request.
Data held will therefore be subject to the following data retention periods:
| Client Data | Period |
| Name | 7 Years |
| Address | 7 Years |
| Telephone Number | 7 Years |
| Email Address | 7 Years |
| Gender | 7 Years |
| Marital status | 7 Years |
| Date of birth | 7 Years |
| Nationality | 7 Years |
| Bank account number | 7 Years |
| Bank sort code | 7 Years |
| Payment card details | 7 Years |
| Identification numbers issued by government bodies or agencies, including driving license numbers | 7 Years |
| Credit and anti-fraud data | 7 Years |
| Special categories of personal data and criminal convictions data | 7 Years |
| Claims information | 7 Years |
| Risk details | 7 Years |